The Kelser Team were instrumental in getting our IT Systems installed, up and running with no issues. They are highly professional and effective and have great customer service and communication!
In mid-2024, when our legacy Break-Fix IT Provider informed us it would no longer perform this service and only provide monthly fee-based support, we ran a competitive sourcing to find a monthly-fee based IT Managed Services Provider. We selected Kelser Corporation based on the results of these four criteria: price, flexibility, performance and delivery, over four other providers, including our legacy provider. Since we selected Kelser Corporation, our IT problems were solved more quickly and our cybersecurity posture has improved greatly. The monthly technical visits and quarterly "VCIO" visits have improved our overall IT Infrastructure Management.
Kelser continues to impress me with their professionalism and customer service. I value our long term relationship, and entrust them with high visibility projects. My team at Hospital for Special Care loves to engage with Kelser team and rely on their expertise. Thank you Kelser for being our partner.
Kelser has always been a leader in customer service and relationships. It not only provides the most current products but also provides excellent project management.
It also supports the community with the annual Kelser Charity Golf Tournament.
For me the most important aspect of working with Kelser is their focus on listening. They assure they understand what’s needed and then provide appropriate options for meeting those needs.
Unsurpassed customer service 🫡
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