IT support with heart and wisdom

We help organizations in DC, Maryland, and Virginia feel confident and cared for with clear, reliable IT.

Is your IT support confusing and stressful?

Technology should make your day easier, not harder. But too often, businesses face confusing jargon, slow responses, and unresolved problems. Downtime and security worries can leave you feeling frustrated and exposed.


We believe you deserve IT support that is patient, clear, and truly cares about your experience. That’s why we partner with local nonprofits as well, supporting their missions and giving back each year.

Service guarantee

If you’re not happy, you don’t pay.

Fast response

We reply within ten minutes. Guaranteed.

Proof in numbers

95%+

Client satisfaction

30 years

Proven experience

10 minutes

Response time

20–30 years

Client relationships

How Guru began helping businesses

Guru started in 1994 with a simple goal: to make IT support clear and stress-free for business owners. We saw how confusing and overwhelming technology could be, and knew there was a better way.


From our Rockville office, we’ve grown into a trusted technology partner for organizations across DC, Maryland, and Virginia. Many of our clients have stayed with us for decades, because we put relationships and genuine care first—every single day.

What drives us

Our values guide every client call and every solution.

Make it enjoyable

We bring humor, patience, and a positive attitude to every call and every solution.

Pride in work

We care deeply about every detail, whether you see it or not. Quality matters to us.

Relationships first

We build trust by listening, communicating clearly, and always putting your needs at the center.

Be accountable

We own our work and our promises. If something’s not right, we make it right—no excuses.

Who we serve best

We support organizations who value clarity, empathy, and long-term partnership in IT.

  • Businesses with 15 to 200 employees

  • Located in Rockville, MD and the DC region

  • Professional services, healthcare, life sciences, NPOs, retail

  • Those tired of poor communication and slow support

Businesses with 20 to 300 endpoints
Primarily in Los Angeles, including Cape May and Long Beach Island
Values reliability, efficiency, and strong partnerships
Looking for proactive, caring IT support

What our clients say about us

"They're not only technically solid, but they know how to be a good business partner and support changing needs, which is a non-negotiable for us."

Sam Arora

"Excellent service and support"

Jason

"THE YOUNG MAN THAT HELPED ME TODAY WAS EXTREMELY CARING, PATIENT, & PROFESSIONAL. 10 STARS TO HIM!"

A King

"Great service provider and attentive to all of our needs"

William Taylor

"Great service. Very knowledgeable. Jon was great! Highly reccomend."

Trinh Ta

"Great service. Extremely knowledgeable staff! I highly recommend. Would not go anywhere else!"

Richard Strauss

Certified and awarded for your peace

Our certifications show our commitment to your business’s safety and success.

Here for you, today and tomorrow

We believe IT support should be simple, proactive, and always in your corner. That’s why we offer easy onboarding, a risk-free trial, and fast onsite help—so you can focus on your business, not your tech.


As technology evolves, we’ll keep guiding you with wisdom and care. Our team is here to help you grow, adapt, and feel secure every step of the way.

Meet our team

Get to know the friendly, expert professionals who bring patience and clarity to every client interaction.

3

Jeff Cheng

Founder & CEO
1

Jason Huebner

President
2

Jonathan Darr

COO

Ready for a better IT experience?

Let’s talk about your needs and goals. Connect with a Guru expert today for honest, helpful advice.