Message from our CEO

“Done with IT companies that let you down? Call Kelser.”

We may not be the biggest name in IT. Nor the flashiest.

But in 40 years, we've never encountered a problem we couldn't solve. And we've never let a client feel alone in one.

If something's wrong, call us. If something feels off, call us. If you're not even sure it's an IT problem yet — call us anyway.

Because at Kelser, you always have an answer.

CEO Of Kelser Corp.

How our IT services stand out

Why Glastonbury businesses choose our IT support

We keep our promises and deliver business IT support that truly fits your needs. Our team is always here for you.

Why Choose us?
01

40+ years of award-winning IT support services

CRN Triple Crown winner. Recognized year after year for excellence. But the real proof is the clients who've been with us for decades.

02

We'll match your old MSP's price. And outperform them.

Tell us what you're paying. We'll match it — and guarantee faster response times and stronger SLAs. Better IT shouldn't cost more.

03

Under 2 minutes response. Every call. Any time of day.

Our phones are answered in under 2 minutes, 24/7, by certified L3 engineers who already know your environment. Not a bot. Not a queue.

04

Flexible contracts and a free month every year

Choose a 3-year commitment and get one month free per year, or stay flexible with no long-term contracts. Enjoy our IT support in Glastonbury without hassle.

05

Zero-downtime migration, handled for you

We guarantee a seamless migration with no downtime, even after hours, and manage all communication with your current IT company.

06

Dedicated on-site engineer for 6 months (included)

Enjoy a dedicated engineer on-site one day per week for six months. This hands-on approach ensures your IT services are tailored to your unique needs and challenges.

07

$13K-worth bonuses before your first invoice

New clients get a cybersecurity MS 365 assessment, vCIO services, and a full IT stabilization roadmap on day one. We start solving problems before you even ask.

08

Not happy in 90 days? We'll make it right.

If we haven't eliminated your recurring IT issues and hit every SLA in the first 90 days, tell us. We stand behind our work — no fine print, no runaround.

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Discover our trusted IT services

Our core services

Here are the IT solutions that we’re proud to provide to Glastonbury companies. 

Managed IT Services

We handle your entire IT environment, so your team can focus on what they actually do. Think of us as your IT department, just not on your payroll.

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Infrastructure and Cloud

From your servers to your cloud setup, our IT support services build and manage the backbone your business runs on. Solid, secure, and built to grow with you.

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IT Security and Compliance

We keep the threats out and keep you on the right side of compliance before it becomes a problem. Your team is protected without you having to think about it.

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IT Consulting

We've seen enough to help you with all your big technology decisions. No jargon, no agenda, just straight advice from people who know and understand your team.

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Stories from our happy clients

We'd say we're great. But they said it better. 

Tom Ryan

Never an issue with Rob Backus responding to my/our needs on a daily basis. He's the best and we are lucky to have him here for us

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Eric Kruse

Fantastic technology service provider with a dedicated and advanced service portfolio !

Troy Mogielnicki

Kelser is an excellent partner, very customer focused and solution driven!

Georgia Proudfoot

The teams at Kelser are some of the most collaborative and professional

I’ve had the opportunity to work with in the past 15 years. They are kind, fair and exceed expectations across the board!

John Garrison

Kelser’s charitable golf event is one of those rare combinations of purpose and people done right. It supports a truly meaningful causes.   What stands out just as much is the Kelser team—great people who consistently go above and beyond, volunteering their time and energy to make the event first-class year after year.

It’s also a reflection of the kind of partner Kelser is in business: collaborative, generous, and committed to building strong, lasting relationships. Proud to support an event—and a team—that leads with both heart and integrity.

Paul Fitzgerald

Honesty, integrity and a commitment to their clients and the community.. in the 3 decades I have known and worked with the Kelser organization I see these qualities in every thing they do.   Happy to give them a 5 star review

Erich B

Friendly, efficient and attentive..We were at the end of the contract with a very large, difficult to work with MSP and Kelser was one of our choices as a new MSP. Lisa at Kelser was very patient and attentive to our needs while I worked to tie up loose ends with our previous MSP. Lisa put together a plan that was appropriate for our small (9 person) company. The time and effort that she put into our proposal and our specific requirements stood out against other prospective MSPs. When we signed on with Kelser - they were quick to move to help us meet transition deadlines. They made the transition from our previous MSP, much smoother than I was expecting it to be. That alone was huge!

Kelser assigned us a small team, all of whom we met face to face. They made it very clear what their roles were and who to contact for what. I met with each member of the team for various portions of the transition and it became clear that our tech issues were always going to be addressed by people who were familiar with our environment - (rather than our previous MSP with any number of technicians that I never worked with, whom weren't familiar with our systems, breaking stuff while fixing other things and then billing us for all their wasted time).

Kelser has been very efficient with their time and my time. We've been with Kelser for a few months and already I am VERY HAPPY with the level of service they've provided and with how EASY it is to work with them. I am regularly impressed by their professionalism and depth of experience.

Bill Lawson

I’ve had a great experience working with Kelser Corp and their MSP program. Their team is extremely professional, responsive, and detail-oriented. From onboarding to ongoing support, everything has been handled in a very organized and thorough way.

What really stands out is how proactive they are—they don’t just fix issues, they actively monitor and prevent them. Communication is clear, timelines are met, and you always feel like your systems are in capable hands.

If you’re looking for a reliable managed IT services provider that takes security, performance, and client service seriously, Kelser Corp is an excellent choice.

Samantha Nook

Kelser has been an outstanding IT partner for our organization. Their team is responsive, knowledgeable, and genuinely invested in our success. Whether it’s day‑to‑day support or larger strategic initiatives, they consistently deliver clear guidance, fast resolution, and proactive solutions that keep our systems secure and running smoothly. Kelser doesn’t just fix problems—they anticipate them and help us plan for the future. We truly value their professionalism, reliability, and the peace of mind they provide. Highly recommended!

Roger Hazelwood jr

I love working with this company. They are always willing to help, they have a competitive software pricing structure, and anytime I need to change something they are willing to do what is needed. I look forward to working with them far into the future.

Jim Robbins

As a trusted partner, we’ve had the opportunity to work closely with Kelser Corporation of Glastonbury, Connecticut and the experience has consistently exceeded expectations. Their team brings a high level of professionalism, technical expertise, and accountability to every engagement. Kelser operates with integrity and transparency, making collaboration, seamless and effective from planning through execution. What truly sets them apart is their commitment to understanding their customers needs and delivering solutions that are both practical and forward thinking.   communication is clear timelines are respected and challenges are handled practically with a solutions first mindset. It’s evident that the culture is built around long-term relationships rather than short term wins. we value Kelser corporation as a partner we can rely on and confidently recommend them to any organization, seeking a dependable knowledgeable in results driven firm.

Rocco DAmico

I’ve worked with the Kelser team for over 10 years and they have always been professional   reliable and responsive. Highly recommended!

Marchelle Henry

We’ve had an excellent experience working with Kelser Corporation. Their team provided outstanding service and support during our new server installation and firewall upgrade, ensuring everything was implemented smoothly and efficiently. They have also played a critical role in guiding us through our CMMC compliance journey for government projects.

Their staff is consistently friendly, highly knowledgeable and professional. We look forward to working with them again on future IT projects.

Ariel brown

I’ve really enjoyed working with Kelser. The team is professional, responsive, and easy to work with. Communication is clear and they consistently deliver great results. It’s been a smooth and positive experience overall, and I’d definitely recommend them

Pat W

Great MSP with very knowledgeable staff! I worked with Brian and would recommend Kelser to any of my friends looking for Managed Services!

Mark

Kelser Corporation is a highly professional and responsive partner with strong technical expertise and excellent customer service. Their team is hard working and reliable.

David Natorski

Kelser provided much needed guidance in protecting our company from cyber attacks along with additional IT support needed for a mid-size company.

Claudia Natorski

I play every year in the Kelser Charity golf tournament and always have a wonderful time. Lisa collects great prizes for the silent auction, I always come home with at least one unique item.

Michael Flythe

It is a welcome pleasure dealing with a professional, thorough, and knowledgeable person like Lisa Carroll.

We made the first step easy.

What you can get from Kelser family

Whether you're switching or starting fresh, we make it easy to say yes and even easier to stay.

  • We price match your current IT bill
  • One month free every year with a 3-year commitment
  • $13,000 in upfront value from day one

No strings attached, at all

Try us risk-free for 90 days. Fill our form!  

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Frequently asked questions

1

How does your business IT support guarantee faster response times?

We answer phones in under 2 minutes, 24/7, and connect you directly with certified L3 engineers. Our strict SLA-backed response and resolution times mean you never wait long for help.


Our team is trained to resolve issues quickly, so your business IT support is always reliable. We track every ticket and follow up to make sure your needs are met.


This approach keeps your business running smoothly and gives you confidence that help is always close by.

2

What makes your IT services different from other providers?

We combine award-winning service, a personal touch, and strict performance standards for every client. Our team gets to know your business and builds real relationships, so your IT services feel like an extension of your team.


We’re recognized by CRN and other industry leaders for our expertise and commitment. Our price match guarantee and faster response times set us apart in the IT company space.


With us, you get more value and support that truly fits your business goals.

3

Can you help us switch IT company providers with no downtime?

Absolutely. We handle all communication and transfer with your current IT company, so you don’t have to worry about a thing. Our zero-downtime migration guarantee means your business stays online, even if we need to work after hours.


We plan every step and keep you updated throughout the process. Our team is experienced in seamless transitions for businesses of all sizes.


This makes switching easy and stress-free, so you can focus on your work.

4

What IT solutions do you offer for growing businesses?

We provide scalable IT solutions that support your growth, from managed IT services to advanced cybersecurity and cloud options. Our team works with you to create a roadmap that fits your goals and budget.


We also offer cost optimization and vCIO services to help you get the most from your technology investments. Our solutions are designed to adapt as your business evolves.


You can count on us for IT support that grows with you and keeps you ahead of the curve.

5

How do you deliver IT support in Glastonbury and Connecticut?

We’re based in Glastonbury and serve businesses across Connecticut with local, responsive IT support. Our dedicated on-site engineer visits your location weekly for the first six months, ensuring hands-on help and fast solutions.


Our help desk is available 24/7 and our team understands the unique needs of Connecticut businesses. We’re always close by when you need us.


This local focus means you get personal, reliable support from people who care about your success.

6

How do you keep our IT services secure and up to date?

Cybersecurity is a top priority for us. We start with a full MS 365 Assessment and Hardening Plan, then provide ongoing monitoring and updates to keep your IT services protected.


We also offer proactive patching, training, and regular reviews to address new threats. Our team stays current with the latest technology and compliance standards.


This keeps your data safe and your business ahead of risks, so you can focus on what matters most.