Concierge IT support

Fully managed IT support services in Orlando

We provide responsive managed IT & cybersecurity for Orlando businesses that would rather not think about IT at all. You call, we answer in 15 seconds.

Give us a call

863-594-1141

Ingram Leedy

Founder and CEO

From our CEO

"Someone who knows you by name answers in three rings."

You should never have to chase your IT support provider for answers or explain yourself twice when you need help.

With Protected Trust, three people on our concierge team know your business personally. So when you call, your problem lands with the right person, every time.
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That’s the standard we've built for over 22 years: know our clients, take ownership of their IT needs, and make technology the simple part of running their business.

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Why choose Protected Trust?

More than managed IT. A team that takes ownership.

Everything we do is designed around making technology simpler for your business and giving you people you can rely on.

No phone trees, no waiting, no wondering who to call. When your team needs help, a real person answers in under 15 seconds and gets the problem moving.

Coupled with a recognition as Microsoft Surface Modern Deployment Partner of the Year, you get an IT partner with a proven track record and the expertise to keep your technology working for your business.

Security monitoring, patch management, and vulnerability checks come standard. Your business gets ongoing protection without having to piece together separate security services.

Three people on your concierge team know your business by name, backed by the full company when you need deeper expertise. You do not start over with a stranger every time you need help.

You do not have to make the awkward call. We contact your current provider, handle the cancellation paperwork, and manage the account handover so you can move forward without the hassle.

Something goes wrong on our watch? We own it and fix it. No blaming vendors. No passing you around. No making you chase answers. The problem stays with us until it is finished.

You get a no-cost IT project whenever you need one, as long as it stays under 40 hours. It’s a simple way to take tasks off your plate without extra fees.

Your request gets answered in under 60 seconds, every time. If we miss the mark, you’ll receive a $100 Amazon gift card as our apology.

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Give us a call

863-594-1141

Business IT support done right

Our core services

Here’s where we make IT support in Orlando simple, friendly, and always personal for your team.

Managed IT Services

No phone trees, no waiting, no wondering who to call. When your team needs help, a real person answers in under 15 seconds and gets the problem moving.

Cybersecurity

We provide cybersecurity solutions that protect your Orlando business from threats, with monitoring and support always included.

Cloud and Projects

Our team delivers cloud IT solutions and project support that streamline your business, with clear guidance every step.

IT Consulting

Our IT consulting experts deliver practical IT support services and strategic advice, tailored to your business needs.

Testimonials

22 years in, here's how we've maintained a 96% customer satisfaction score...

5.0

110 Customer Reviews

Daniel Hart

Technical Support Engineer

"Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco."

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Camille Bernard

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Stefan Schneider

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Anna Kowalska

Julien Moreau

Carlos Fernández

Sophie Müller

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Jane Doe

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Daniel Hart

"Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco."

Alicia Turner

Dave Chipell

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Clara Johnsin

Our guarantee

Switch IT providers without the headache

Moving IT providers should not become another project for your team. We handle the migration, setup, and configuration so your people can stay online and productive from day one.

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FAQs

How does your managed IT services approach stand out in Orlando?

We believe managed IT services should be personal and responsive. Our team knows your business by name, so you never feel like just a ticket number. When you call, you get a real person who understands your needs and history.

We handle everything from Microsoft 365 to cybersecurity, always keeping you updated and secure. Our clients appreciate that we take ownership of every issue, and we don’t pass blame or make you chase us for answers.

With Protected Trust, you get managed IT services in Orlando that are truly tailored to your business.

What makes your IT support different from other IT companies?

Our IT support is built on personal relationships. Three people on our team know your business, so you never start over with a stranger. We reach out first, and you never have to chase us for updates.

We specialize in IT support Orlando businesses trust, offering proactive communication, fast response, and clear advice. Our clients tell us they value our honesty about their risks and strengths.

Choosing us means you get IT support that’s reliable, friendly, and always there when you need it.

Can you explain your IT services for businesses in Orlando?

Our IT services in Orlando cover everything from managed security to cloud migration and Microsoft 365 support. We handle setup, configuration, and ongoing management so your business stays productive and secure.

We also include security monitoring, patch management, and vulnerability checks as standard. Our team makes sure you always know where you stand, with no hidden surprises.

With our IT services, your Orlando business gets a complete solution that grows with you.

How does your team handle IT outsourcing and transitions?

We make IT outsourcing easy for Orlando businesses. When you switch to us, we handle the migration, setup, and all the paperwork. You don’t have to make any awkward calls—we manage the entire transition.

Our process ensures your team stays online and productive from day one. We contact your current MSP, manage the account handover, and keep you informed at every step.

IT outsourcing with Protected Trust means a smooth, stress-free experience for your business.

What kind of business IT support do you provide?

We offer business IT support that’s proactive and personal. Our team monitors your systems, applies security patches, and checks for vulnerabilities as part of every plan.

We also provide clear, honest advice about your risks and what you’re already doing well. Our clients never have to chase us for updates or answers.

With us, business IT support in Orlando means you always have a partner looking out for you.

Why should I choose Protected Trust for outsourced IT support?

Protected Trust stands out for our personal approach and deep expertise in IT support services. We’ve been recognized as Microsoft Surface Modern Deployment Partner of the Year, and our 96% client retention rate speaks for itself.

We take care of everything, from switching providers to ongoing support and security. Our team is always available, and you never have to start over with someone new.

Choosing us for outsourced IT support means your Orlando business gets a team that truly cares about your success.

Fully managed IT support services in Orlando

"Someone who knows you by name answers in three rings."

More than managed IT. A team that takes ownership.

We answer the phone in under 15 seconds (three rings)

22 years of proven IT expertise

Managed security is built in

You get a dedicated team that knows you

We deal with your old MSP for you

We own every IT problem until they’re solved, no excuses

Free IT projects included

Faster-than-fast response time