110 Customer Reviews
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Concierge IT support
We provide responsive managed IT & cybersecurity services for 15+ user businesses that would rather not think about IT at all. You call, we answer in 15 seconds.
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If you've ever stayed at a Four Seasons, you know the philosophy: treat people well, know them by name, and do things right.
That's how we run Protected Trust. Three people on our concierge team get to know your business personally, so you'll never have to explain yourself twice.
We're here to take ownership of your IT, and make it the simple part of running your business.
Why choose Protected Trust?
Everything we do is designed around making technology simpler for your business and giving you people you can rely on.
No phone trees, no waiting, no wondering who to call. When your team needs help, a real person answers in under 15 seconds and gets the problem moving.
Coupled with a recognition as Microsoft Surface Modern Deployment Partner of the Year, you get an IT partner with a proven track record and the expertise to keep your technology working for your business.
Security monitoring, patch management, and vulnerability checks come standard. Your business gets ongoing protection without having to piece together separate security services.
Three people on your concierge team know your business by name, backed by the full company when you need deeper expertise. You do not start over with a stranger every time you need help.
You do not have to make the awkward call. We contact your current provider, handle the cancellation paperwork, and manage the account handover so you can move forward without the hassle.
Something goes wrong on our watch? We own it and fix it. No blaming vendors. No passing you around. No making you chase answers. The problem stays with us until it is finished.
You get a no-cost IT project whenever you need one, as long as it stays under 40 hours. It’s a simple way to take tasks off your plate without extra fees.
Your request gets answered in under 60 seconds, every time. If we miss the mark, you’ll receive a $100 Amazon gift card as our apology.
Business IT support done right
Everything you need to keep IT simple, secure, and running smoothly.
No phone trees, no waiting, no wondering who to call. When your team needs help, a real person answers in under 15 seconds and gets the problem moving.
We provide cybersecurity solutions that protect your Orlando business from threats, with monitoring and support always included.
Testimonials
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Best price for laptops
Thank you for getting back to me about how to contact you!
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Amazing company! Would highly recommend.
"Fast email response makes it so easy to work with Protected Trust. They keep business rolling without skipping a beat."
"Superior service as always!"
"You guys are keeping me protected and up to date!"
"Awesome service."
"Joe was great. He answered all of my questions and promptly resolved the issue at hand."
"Suddenly my iPhone stopped popping my business email. Right at the end of the year when several closings were to occur. Nothing I tried on my own would work so I reached out to you guys - on NEW YEARS EVE!! Not sure who was on the other end of my emails during my situation, but I was very pleased they addressed my needs right away. It was in the thick of the holidays. Yet, they stayed with me providing a quick solution to a very frustrating problem I had. For that, I thank your team immensely!"
"It was good, it sucks it is a constant issue. But the tech was able to assist and communicate."
"They were quick to respond and I was able to fix what needed to be fixed. Plus hooked me up with our account manager."
"Always quick responses and professional services!"
"I appreciated the thoroughness in review of my request and advisement of all potential options and outcomes."
"Corey was the BEST! He talked me down off the ledge when my email was hacked, got me back up and running right away! THANK YOU!"
"Easy access and quick response"
"Always a great experience working with Protected Trust!"
"Chris called right away and promptly explained the issue. He had it corrected quickly and I was back to business."
"Protected Trust always responds quickly and addresses any issues I may be having"
"James responded quickly and professionally and was able to diagnose and resolve my email issue."
"Solution worked!"
"You guys did great as always. Thank you for all you do"
"Too notch service. Being an independent broker, I have to have quick resolutions as any down time is tough. Protected Trust has been the best IT partner for my Agency."
"Always prompt and knowledgeable service."
"Testing Posting to Teams"
"Excellent service."
"You guys our great!"
"QUICK AND EFFICENT AS ALWAYS THANK YOU VERY MUCH ! :)"
Our guarantee
Moving IT providers should not become another project for your team. We handle the migration, setup, and configuration so your people can stay online and productive from day one.
We help businesses across Orlando, Tampa, and Lakeland-Winter Haven get expert managed IT services, with security built in and from a team that knows you by name.